It has been my privilege to work with Columbia Collection Service for the past decade or more, specifically Linda Bungard, Dave Bungard and Scott Green. Their teams of AIR specialists are the hardest working people I have ever worked with. Ms. Bungard has extensive knowledge with the specific necessities that the insurance payers require especially when it comes to precise claim adjudication procedures. The vast array of knowledge she instills, allows for the healthcare providers they are supporting, to receive the maximum amount of revenue returned back to the facility.
My company has contracted with them on several A/R recovery projects over the years, all with excellent results. Not only do we get the money collected, we also take the information they give us as to why accounts are aging instead of being collected, and use this to improve our primary billing function. If an account is collectible, they will collect it! Their team always provides straight forward results while listening carefully to the client's needs. This interaction provides back to the facility innovative ideas. Their contribution helps us to isolate any potential problems that may have an affect on our revenue cycle.
I highly recommend this company for A/R follow up. I know they will provide the valuable service I require every time. If you're a healthcare provider or facility looking for alternative method for maximizing your collection and at the same time, reducing your days in receivable or overheat costs, then look no further. Linda and her team will be a true asset to your group. They can provide complete billing services and patient statements through their National affiliate, as well.
I am extremely pleased to provide this reference.
John Groves
Corporate Director Revenue Cycle